Privacy Policy

Frey’s Plumbing Works wants you to know what information we learn about you including when you visit our Internet and mobile sites, what we do with that information and any other information you voluntarily provide us through our sites or by other means and how you can view or change the information we have. This privacy policy describes our information collection and use practices. It does not apply to information you might provide to one of our partners or affiliates.

How is my Personal Information Collected?
The main way we collect personal information is through you directly or through your authorised representative. We sometimes collect personal information from a third party or from a publicly available source, but only if: you have consented to such collection or would reasonably expect us to collect your personal information in this way, or if it is necessary for a specific purpose such as the investigation of a privacy complaint.

Your personal information may be collected either directly or through a third party through the following services that are used on our website:
• Payments via PayPal
• Google Analytics
• Contact forms
• User registration
• Mailing list

How do you use my Personal Information?
We only use personal information for the purposes for which we collected it – purposes which are directly related to one of our functions or activities that on the whole create a better user experience and product for you at

Is my Personal Information Stored Securely?
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse. Further to this, we do not disclose your personal information to any overseas entities, nor store that information anywhere outside of Canada. When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.

Can I Access or Change the Personal Information I give you?
Yes, you can access the personal information that we hold about you, and you can ask us to correct it. You can email us at

Our Obligations
My Privacy Policy is bound by the Canadian Privacy laws. We care about our users and do everything we can to adhere to the Canadian Privacy laws.

How to Contact Us
For further information contact us at or write to us at:

Frey’s Plumbing Works
1600 King St. North, Unit 22
Waterloo, ON N0B 2N0

This policy is effective as of 2015